Privacy Policy

JR Hauling and Removal Services (“we”, “us”) respects your privacy. This policy explains what information we collect through this website, how we use it and the choices you have.

Information we collect

• Information you send us: when you use our quote or contact forms we collect your name, phone number, and optionally your email address, ZIP code, service area, preferred date, a description of the job and any photos you choose to upload.
• Technical information: our server records your IP address, browser type and the page you submitted from, to protect the forms against spam and abuse.
• Cookies: we use a session cookie that is required for the forms to work securely. We do not use advertising cookies.
• Analytics: we use Google Analytics to understand how visitors use the website (for example, which pages are viewed and how visitors found us). Google Analytics sets its own cookies and collects information such as pages visited, approximate location and device type. We use this only in aggregate to improve the website. You can opt out with the Google Analytics opt-out browser add-on; see how Google uses this information.

How we use your information

• To respond to your enquiry, prepare a quote and schedule the job.
• To contact you by phone, text or email about your request.
• To keep records of the work we perform.
• To protect our website from spam, fraud and misuse.

We do not sell your personal information.

Sharing

We share information only with service providers that help us run the website and email (for example, our hosting and email providers, and Google for website analytics), or when required by law.

Photos you upload

Photos sent with a quote request are stored privately and used only to assess and price your job. They are not published on our website without your permission.

How long we keep information

We keep enquiry records for as long as needed to respond to you, provide our services and meet legal or accounting requirements, and then delete them.

Your choices

You can ask us to access, correct or delete the personal information you sent us by contacting us at jrhauling520@gmail.com or (347) 279-3788.

Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections and access controls. No method of transmission over the internet is completely secure.

Children

This website is not directed at children under 13, and we do not knowingly collect their information.

Changes

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact

JR Hauling and Removal Services
Queens, NY
jrhauling520@gmail.com
(347) 279-3788